Product Manager, Digital Credentialing – Sample Job Description
We are hiring a Product Manager, Digital Credentialing to lead the strategy, development, and implementation of digital credentialing and student record systems within higher education institutions. This role is critical in transforming how colleges and universities issue, verify, and manage transcripts, diplomas, micro-credentials, and certificates by leveraging secure, modern technology platforms.
The Product Manager will serve as the bridge between academic stakeholders, registrars, IT teams, and external technology partners, ensuring solutions meet institutional priorities while maintaining compliance with accreditation and regulatory standards. Beyond overseeing the design and rollout of digital credentialing tools, this leader will be responsible for driving adoption across faculty and administrative departments, improving student mobility, and enabling seamless verification for employers and graduate schools.
This role is not only about technology implementation but also about shaping the future of credential transparency and portability. By advancing secure, efficient, and accessible student record systems, the Product Manager will help institutions strengthen trust with students, alumni, and external stakeholders while positioning the university as an innovator in higher education.
Key Responsibilities
- Develop and implement a product roadmap for digital credentialing and academic records platforms.
- Collaborate with registrars, faculty, and accreditation bodies to design features that meet institutional needs.
- Oversee integration with student information systems (SIS) and LMS platforms.
- Prioritize features that improve student mobility, transferability of credits, and employability outcomes.
- Ensure compliance with FERPA, accessibility requirements, and institutional data policies.
- Conduct stakeholder workshops to gather insights and ensure adoption.
Qualifications
- Bachelor’s or Master’s degree in Education Administration, Business, or Information Systems.
- 5+ years in product management, student services technology, or higher education IT leadership.
- Strong knowledge of student information systems, registrar operations, and accreditation requirements.
- Ability to bridge technical requirements with academic and administrative needs.
- Excellent leadership and stakeholder management skills.
