Manager, Bursar of Student Accounts – Sample Job Description
Our client, a prestigious higher education institution in the United Kingdom, is seeking an experienced and detail-oriented Manager, Bursar of Student Accounts. This role is pivotal in ensuring the effective management of student accounts and related financial operations. The successful candidate will demonstrate expertise in financial administration, compliance, and customer service within a higher education environment.
Key Responsibilities:
- Student Account Management:
- Oversee the maintenance and accuracy of all student accounts, ensuring timely billing, payment processing, and account reconciliation.
- Implement and enforce financial policies related to student accounts, including tuition and fee payments, refunds, and installment plans.
- Financial Reporting and Compliance:
- Prepare regular financial reports and analyses for senior management.
- Ensure compliance with institutional policies, UK financial regulations, and external audit requirements.
- Team Leadership:
- Supervise and mentor the Student Accounts team, fostering a culture of excellence and continuous improvement.
- Provide training and guidance to staff on financial policies, systems, and customer service best practices.
- Customer Service:
- Act as a primary point of contact for students, parents, and other stakeholders regarding account inquiries and concerns.
- Resolve escalated issues promptly and professionally, ensuring a positive experience for all parties.
- System Optimization:
- Collaborate with IT and finance teams to optimize student account management systems and processes.
- Identify and implement enhancements to improve efficiency and accuracy.
Qualifications and Experience:
- A bachelor’s degree in finance, accounting, business administration, or a related field.
- Extensive experience in financial administration, preferably within a higher education setting.
- Strong knowledge of UK financial regulations, student funding, and data protection laws.
- Demonstrated ability to lead and develop a team.
- Excellent analytical, organizational, and problem-solving skills.
- Proficiency in financial software and Microsoft Office Suite.
Key Attributes
- Exceptional communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
- High level of accuracy and attention to detail.
- Strong ethical standards and commitment to maintaining confidentiality.
- Proactive mindset with a focus on continuous improvement.
Why Join Us?
This opportunity offers the chance to work with a renowned institution dedicated to academic excellence and innovation. The role provides a dynamic and collaborative work environment with opportunities for professional development and growth.
Application Process
Interested candidates are invited to submit their CV and a cover letter detailing their qualifications and experience to [Insert Contact Information]. Applications will be reviewed on a rolling basis, and early submissions are encouraged.
Our client is an equal-opportunity employer and is committed to fostering an inclusive and diverse environment.
Join a team that plays a vital role in supporting student success and institutional excellence.