Open Role · Higher Education Enrollment
Re-Entry Coordinator (Online), Orlando, FL
A private university client is hiring a Re-Entry Coordinator for its online division, a full-time role based in Orlando, Florida that helps students who have dropped return to their program of study and finish what they started. A search conducted by Excelon Associates.
Re-Entry Coordinator Role Overview
Excelon Associates is conducting a search on behalf of a private university client for a Re-Entry Coordinator supporting the client's online division in Orlando, Florida. The role actively assists in the re-enrollment of students as detailed in the enrollment policy procedures provided by the Director of Admissions, and is directly accountable to the Director of Admissions.
What does a Re-Entry Coordinator do? A Re-Entry Coordinator helps students who have withdrawn from college return and complete their education. The role interviews students who have dropped to determine whether they are ready to enroll again, evaluates their desire and qualifications with academic leaders, walks them through the details of their program of interest, and works to a monthly re-entry budget so that more students who left come back and graduate.
This is a partnership role inside the enrollment operation. The Coordinator works with the academic department to identify students who are ready to re-enroll, meets with Program Directors and Program Coordinators to evaluate readiness and review the monthly re-entry budget, and meets weekly with the Dean of Academic Affairs to track progress against a standard of 30% of drops. Enrollment professionals in this field often draw on practices promoted by the National Association for College Admission Counseling (NACAC), applied here to one of the hardest and most rewarding parts of the funnel: bringing students back.
Key Responsibilities
Student Re-Enrollment
- Interview students who have dropped to determine whether they are ready to enroll again and continue their program of study.
- Determine whether prospective students have the desire and qualifications to attend the institution.
- Communicate to prospective students all details related to their particular program of interest.
- Meet or exceed the organization's standard monthly re-entry budget of 30% of drops.
Academic Partnership
- Partner with the academic department to identify students who are ready to re-enroll.
- Meet with the Program Director or Program Coordinator to evaluate whether prospective students have the desire and qualifications to attend.
- Meet with Program Directors and Program Coordinators to review the re-entry budget for each month.
- Meet with the Dean of Academic Affairs weekly to review the progress of re-entry efforts and goals for the month.
Campus Participation
- Attend college graduation ceremonies.
- Follow the enrollment policy procedures provided by the Director of Admissions.
Qualifications
Education and Experience
- Completed Associate degree.
- Experience working in higher education, specifically college admissions or enrollment.
Skills and Availability
- Strong oral, analytical, and written communication skills.
- Skilled at quickly learning new software programs and using technology to improve job performance.
- Ability to work extended hours, including evenings and Saturdays, to meet business objectives.
Who Thrives as a Re-Entry Coordinator
This role rewards persistence with empathy. The strongest candidates can call a student who left school, listen for what actually happened, and help them see a realistic path back, without pressure and without giving up after the first no.
It is also a collaborative seat. People who do well here work closely with Program Directors, Program Coordinators, and the Dean of Academic Affairs, treating re-entry as a shared academic goal rather than a solo sales quota.
Finally, the work runs on rhythm and data. A 30% monthly re-entry standard means steady outreach, clean records, quick adoption of new software, and the flexibility to work evenings and Saturdays when students are actually reachable.
About Excelon Associates and the Client
Excelon Associates is a retained executive search firm founded in 2007, headquartered in Asheville, North Carolina, with offices in Boca Raton and Delray Beach, Florida, and a dedicated recruitment practice across higher education. This search is being conducted by Excelon Associates on behalf of a private university client.
The client fosters a community devoted to academic excellence, innovation, and human development, supported by a culture of teamwork, respect, and ongoing learning. Employees enjoy professional growth opportunities, career stability, and the satisfaction of contributing to an organization that changes lives through education. You can browse current open roles, review recent campaigns, or explore the firm's higher education recruitment practice.
Frequently Asked Questions
Where is this Re-Entry Coordinator role based?
The role is based in Orlando, Florida, supporting the client's online division and reporting to the Director of Admissions.
What does the re-entry goal look like?
The Coordinator works to the organization's standard monthly re-entry budget of 30% of drops, reviewed monthly with Program Directors and weekly with the Dean of Academic Affairs.
Who is the employer, and who is running the search?
The employer is a private university with a campus in Orlando, Florida. The search is being conducted by Excelon Associates, and all inquiries and applications should be directed to Excelon Associates. The client's identity is shared with qualified candidates during the recruiting process.
What experience is required?
A completed Associate degree plus experience working in higher education, specifically in college admissions or enrollment, with strong oral, analytical, and written communication skills and the ability to learn new software quickly.
What are the schedule expectations?
This is a full-time position. The Coordinator should be able to work extended hours, including evenings and Saturdays, to reach students and meet business objectives.
How do I apply?
Apply directly through the live posting using the Apply Now button, or submit your resume and a brief statement of interest to Excelon Associates. All inquiries are held in confidence.
Is this an equal opportunity search?
Yes. Excelon does not discriminate on the basis of race, religion, sex, gender, sexual orientation, national origin, marital or veteran status, disability, age, or any other characteristic protected by law.
How to Apply for This Re-Entry Coordinator Role
This search is being conducted by Excelon Associates on behalf of a private university client in Orlando, Florida. Interested candidates should submit a resume and a brief statement of interest to Excelon Associates. All inquiries are held in confidence.
Apply NowThe client is an equal opportunity employer and values all applications. Excelon does not discriminate on the basis of race, religion, sex, gender, sexual orientation, national origin, marital or veteran status, disability, age, or any other characteristic protected by law.
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