Director of Financial Aid – Sample Job Description
The Director of Financial Aid serves as a strategic leader responsible for overseeing all aspects of financial aid administration, ensuring compliance with federal, state, and institutional regulations while fostering a student-focused approach. This position plays a pivotal role in aligning financial aid strategies with institutional goals to support access, affordability, and student success. The Director collaborates closely with internal and external stakeholders to provide a seamless financial aid experience for students and their families.
Key Responsibilities:
The Director of Financial Aid leads the planning and implementation of the institution’s financial aid programs, which include federal, state, institutional, and private funding. This role manages the financial aid team, promotes a culture of innovation and service excellence, and develops strategies to enhance the student experience. The Director also oversees the financial aid budget, including scholarship allocation and forecasting, ensuring optimal use of resources to meet enrollment objectives.
A critical aspect of this position involves maintaining compliance with all applicable regulations, including Title IV and FERPA, and preparing for audits, reviews, and accreditation visits. The Director collaborates with the Admissions and Enrollment teams to optimize recruitment and retention efforts, while also partnering with academic and student services departments to support students facing financial challenges. Additionally, the Director provides timely and accurate communication to students and families, resolving escalated concerns and appeals in a professional and empathetic manner.
The role includes educating students and families about financial aid opportunities through workshops, presentations, and resources. It also requires maintaining strong relationships with external agencies, lenders, and scholarship providers to enhance funding opportunities.
Qualifications:
A successful candidate will hold a bachelor’s degree in a related field, with a master’s degree preferred, and possess at least five years of progressive experience in financial aid administration, including three years in a leadership role. The role demands a deep understanding of federal and state financial aid regulations, as well as experience with financial aid management systems such as Banner or PowerFAIDS. Strong analytical, communication, and presentation skills are essential, along with a demonstrated commitment to diversity, equity, and inclusion in higher education.
Preferred qualifications include experience with strategic enrollment management and expertise in leveraging data for decision-making and reporting.
Salary and Benefits:
The position offers a competitive salary commensurate with experience, along with a comprehensive benefits package that includes health, dental, and retirement plans. Professional development opportunities are also provided.
How to Apply:
Interested candidates should submit a resume, cover letter, and three professional references to [Application Portal or Email Address]. Applications will be reviewed on a rolling basis until the position is filled.
