Instructional Technologist, Orlando, FL

Instructional Technologist and Faculty Support Role Overview

Excelon Associates is conducting a search on behalf of a private university client for an Instructional Technologist and Faculty Support (ITFS) professional in Orlando, Florida. The primary focus of the role is the technology used to deliver education and the technical infrastructure that supports teaching and learning, including Learning Management System (LMS) functions, multimedia tools, curriculum development support, and faculty training.

The stack here is deep and specific. The ITFS assists with multiple Canvas LMS instances alongside DropOut Detective, BigBlueButton, and TurnItIn, maintains vendor relationships with Cengage, Pearson, McGraw Hill, uCertify, VitalSource, Elsevier, and Wiley, and supports integrations with CNOWv2, MindTap, WebAssign, and Connect. The student information system is CampusNexus by Anthology, and the role also attends Center for Teaching and Learning (CTL) sessions and course development meetings.

Key Responsibilities

LMS Administration

• Assist with the management of multiple Canvas LMS instances, including posting global announcements, verifying course content and resources, and ensuring compliance with language and templates.
• Provide support in managing faculty and student access, and assist in assigning and coordinating Teaching Assistants (TAs) and TA Champions.
• Offer assistance with Canvas Tools, DropOut Detective, BigBlueButton, TurnItIn, and other integrated technologies.

Vendor and Platform Coordination

• Assist in maintaining relationships with educational vendors such as Cengage Unlimited, Pearson, McGraw Hill, uCertify, VitalSource, Elsevier, and Wiley.
• Collaborate with vendors and coordinate product training sessions for curriculum development teams.
• Support LMS integration with platforms such as CNOWv2, MindTap, WebAssign, and Connect.
• Assist in generating product usage reports, tracking purchase orders, acquiring VBID numbers for single sign-on, and managing distribution codes for resources.

Training and Course Development Support

• Provide training to Academic Leaders, Subject Matter Experts, Student Support, and Faculty on using LMS platforms and specific tools such as BigBlueButton, TurnItIn, and Canvas functionalities.
• Attend and contribute to course development meetings, assist with scheduling Subject Matter Experts (SMEs), and support course revision workload management.
• Attend academic and faculty development meetings, including course scheduling, curriculum development, and Center for Teaching and Learning (CTL) sessions.

Qualifications

Education and Experience

• Bachelor's degree in Education, Instructional Technology/Design, or a related field preferred.
• Three or more years of experience in LMS support, academic operations, or curriculum development.
• Proficiency with platforms such as SIS/CampusNexus, Canvas LMS, DropOut Detective, Attendance Tracker, student portals, and other educational technologies.

Knowledge, Skills, and Abilities

• Adaptability: knowledge of successful approaches, tools, and techniques for dealing with change in a shifting environment.
• Quality: strives to eliminate errors, prioritizes accurate work, and seeks opportunities to improve products and services.
• Results driven: defines appropriate goals, works toward achieving them, and articulates a vision with clear steps for achievement.
• Teamwork: accountable to the team, works to meet established deliverables, and appreciates and respects the views of team members.
• Communication: effective oral, written, and listening communication skills.
• Computer skills: takes advantage of new technology, learns new tools quickly, and uses technology to enhance job performance.

Who Thrives as an Instructional Technologist

This role rewards a systems person with a service heart. The strongest candidates know their way around Canvas administration, tool integrations, and SIS platforms like CampusNexus, and they still pick up the phone patiently when a faculty member cannot find the announcement button.

It is also a training seat. People who do well here turn platform features into clear workshops and guides for academic leaders, SMEs, and faculty, and they enjoy the rhythm of course development meetings and CTL sessions.

Finally, the vendor web is part of the job. Usage reports, purchase orders, VBID numbers, and distribution codes across seven or more publishers require the kind of accuracy and follow-through that keeps courseware working on day one of every term.

About Excelon Associates and the Client

Excelon Associates is a retained executive search firm founded in 2007, headquartered in Asheville, North Carolina, with offices in Boca Raton and Delray Beach, Florida, and a dedicated recruitment practice across higher education. This search is being conducted by Excelon Associates on behalf of a private university client.

The client fosters a community devoted to academic excellence, innovation, and human development, supported by a culture of teamwork, respect, and ongoing learning. Employees enjoy professional growth opportunities, career stability, and the satisfaction of contributing to an organization that changes lives through education. You can browse current open roles, review recent campaigns, or explore the firm's higher education recruitment practice.

Frequently Asked Questions

How to Apply for This Instructional Technologist Role

The client is an equal opportunity employer and values all applications. Excelon does not discriminate on the basis of race, religion, sex, gender, sexual orientation, national origin, marital or veteran status, disability, age, or any other characteristic protected by law.