Vice President of Operations


  • Full Time
  • Sackville, New Brunswick, Canada

Vice President of Operations – Sackville, New Brunswick, Canada

The Vice President of Operations leads efforts to identify, recruit, and admit both traditional and non-traditional students. Responsible for providing leadership across various departments including Admissions, Marketing, Registrar, and Student and Career Services, the VP plays a pivotal role in shaping the university’s enrollment practices and advancing its mission.

Job Duties:

  • Lead enrollment management efforts and oversee student service functions.
  • Manage recruitment, training, and evaluation of staff within enrollment management units.
  • Develop and implement a strategic enrollment plan, fostering relationships to enhance student outreach, retention, and graduation.
  • Ensure quality program delivery through effective assessment of outcomes.
  • Coordinate marketing efforts to increase student enrollment and brand awareness.
  • Monitor program progress and strategic initiatives, reporting to the President.
  • Collaborate with senior leadership to provide strategic vision, planning, and budget management.
  • Direct admissions team to generate awareness and drive enrollment growth.
  • Collect, organize, and analyze data to monitor recruitment and retention success.
  • Review and revise marketing strategies based on key performance indicators.
  • Ensure compliance with industry regulations.
  • Complete and submit weekly reports to the Campus President.
  • Assist in integrating technology tools to enhance recruitment and admissions processes.
  • Utilize data analysis for decision-making and planning.
  • Perform other duties as assigned.

Education and Knowledge:

  • Bachelor’s degree required.
  • 5-7 years of related work experience in educational institution leadership or equivalent combination of education and experience.
  • Understanding of best practices in enrollment management and data-driven decision-making.
  • Experience creating supportive environments for students transitioning to higher education.
  • Ability to collaborate with internal and external stakeholders.

Skills and Abilities:

  • Empathy and listening skills for effective communication with various stakeholders.
  • Strong character, integrity, and work ethic.
  • Effective oral and written communication.
  • Leadership ability.
  • Proficiency in Microsoft Office suite.
  • Availability to work evenings and weekends and travel as needed.

Functional Demands:

  1. Standing, sitting, walking, speaking, and hearing.
  2. Occasional carrying, handling objects, and reaching.
  3. Specific vision ability required, including reading handwritten or typed material.
  4. Moderate to high computer usage.
  5. Noise level ranges from quiet to moderate.

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Excelon does not discriminate on the basis of race, religion, sex, gender, sexual orientation, national origin, marital or veteran status, disability, age, or any other characteristic protected by law.