Reporting directly to the University Director of Online Innovation, the User Experience researcher is an integral member of the Innovation Lab team and brings the voice of our students to the center of designing new learning experiences. The UxR is responsible for creating plans and executing collection of user feedback to assess the impact of new ideas, content, technologies, and products on the student and faculty experience.
The UxR will support Innovation Lab projects by selecting appropriate metrics and thresholds for success at the outset of projects, then collect, analyze, and interpret user data and prepare reports. Collaborates with internal staff and external partners in designing A/B experiments or other multivariate tests to evaluate ideas through various stages of development. Responsible for ensuring that the lab operates with transparent governance while maintaining accurate records of all projects in a centralized repository.